Today I’m heading over to my local GM dealer to talk to them about GM Customer Service. GM Customer Service didn’t start out being the focus of this blog, but sometimes we receive gifts that are unexpected, and for me, as a blogger with strong opinions and a head on my shoulders, I have been given the gift of GM Customer Service. This is a gift I’ve been ignoring for quite some time, and I’ll tell you how I got it. Quite a while back, one of the random ramblings on this blog was about GM, and Customer Service. My Grandfather, George A. Gatch, “GAG” to his friends and family, was a GM manager in the trenches. He hauled my poor Grandmother, Mother and Aunt all over Southern California while he opened up GM dealerships in the ’40’s. My Grandfather was a careful saver, and held onto his stock bonuses. He even put some of these shares of stock into a shared fund that created one of the first ever mutual funds. He died early, and his investments supported my Grandmother, and then my Mother for many years. My sisters and I still have shares of the closed mutual fund that my Grandfather helped to start way back in the day by depositing his shares of GM stock. So, in my ramblings about GM, and my subsequent horror at their current dismal financial situation, I wrote about GM, and naturally my slant was on GM Customer Service…. Whoops, my bad! I am NOT the GM Customer Service Department!!! However, based on the thousands of “blog hits” I am getting for “GM Customer Service” searches, they apparantly don’t have one, or I wouldn’t be outranking GM for the search term “GM Customer Service”!!!
So, as a public service, and because I’m nosy, I’ll drop in on my local GM dealer and get my own (undercover – of course!) opinion of GM Customer Service!!!
Actually I don’t even know where my nearest GM dealer is, and I live in a small town! Is that pathetic or what??? As a first assumption I would think that GM would like everyone to know where their local dealer is!!! Ok I’m going to google “GM + (my town)” and I’m off and running!
Happy Memorial Day!
